Frequently Asked Questions

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Freequently Asked Questions

If you don’t see the answer to your question(s) below, please feel free to contact us. We are happy to answer any questions you may have.

How long do lights last?

Most lighted mirrors use high output 2835 SMD LED lights that are rated for 50000 hours and can be expected to last about 10 years or more depending on usage.

Can I order samples?

We encourage you to order samples to see how the mirror looks in your bathroom. Samples will be finished in 7-15 days.

Are your lights dimmable?

Depending on your order, your lighted mirror may or may not be dimmable. Order through the residential channel receives dimmable LEDs as a standard which may be dimmed with a dimming switch.

What color temperature lamps come with a standard lighted mirror?

3000-6000 kelvin is our standard color temperature, which we recommend for bathroom use.

How do you change lamps?

Many of our lighted mirrors use 2835 SMD LED lights. To change it simply lift the mirror surface up and off the chassis to gain access to the lamps. Make sure to place the mirror on a soft surface to prevent chipping edges. Once the mirror surface is removed, lamps are easy to replace.

Can a lighted mirror be the only source of light in a bathroom?

Typically we would not recommend using a lighted mirror as the only source of light in a bathroom. We recommend having overhead lighting in addition to lighted mirrors to create ideal conditions.

When will my order go into production?

After an order is placed, engineering drawings are created by our project team. They must be approved by a customer, and a deposit received before the order goes into production.

How to care and clean the lighted mirror?

The safest cleaner for a mirror is using a soft cloth with warm water. Be careful not to allow the edges of the mirror to get or remain wet over some time. Never spray any cleaner directly onto a mirror. Instead, apply the cleaner to a soft cloth and then wipe the mirror. Always use soft, grit-free cloths when cleaning a mirror to reduce the chances of scratching the surface. Be sure to dry all joints and edges thoroughly to be certain that no commercial cleaner comes in contact with the edges and backing.

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